All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your orders will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Physiopep ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
You will receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Physiopep is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
If your order arrives damaged or defective, please contact us at support@physiopep.shop. Our full return & refund policies can be found here: https://www.physiopep.shop/products/pages/returns.
We accept payments via credit or debit card via Stripe or PayPal.
If you have any questions about our Payment or Shipping Policies, please contact us: support@physiopep.shop.